E-mail delivery problems

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MoerkJ
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E-mail delivery problems

Post by MoerkJ » Jan 25th, '14, 17:41

Hi,
recently I noticed that GMX and other 1&1 email services block all emails sent from d-addicts.com. This means that account registrations and email notifications are not working for users with GMX email accounts. This email problem affects both, our foum and our wikis (DramaWiki and FansubWiki).

The reason for this problem is known and purely by technical nature. Unfortunately we cannot provide a quick solution to avoid this.

Problematic email providers (addresses): Solution / Workaround:
  • replace the email address in your forum/wiki preferences with a working one
  • use a working email address as forward address which delivers the mail to your blocking account (GMX etc.).
Working email addresses:
All email addresses except the few listed above should work. Freemail providers like gmail, hotmail, yahoo and many many others work fine.

edit: changed thread title
Last edited by MoerkJ on Nov 3rd, '14, 17:32, edited 1 time in total.

BaekSoo
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Post by BaekSoo » Jan 25th, '14, 18:22

Hmm... That would explain why my PM's to you weren't read. Good to know.

MoerkJ
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Post by MoerkJ » Jan 25th, '14, 19:32

Now, I'm using an old working email address which forwards to my blocked account. :sweat:

MoerkJ
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Post by MoerkJ » Nov 3rd, '14, 17:31

The issue has been fixed.

Now, our servers are properly configured. So, those strict email servers shouldn't block mails from d-addicts.com anymore. I have successfully tested it for GMX.
:cheers:

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Keiko1981
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Re: E-mail delivery problems

Post by Keiko1981 » May 8th, '20, 04:34

@Ruroshin
I'm not receiving any e-mail notifications from D-Addicts, and nothing can be found in spam. This started on May 7th, possibly also in the evening of May 6th. Notifications are still shown on the website.

Edit: Works in the morning of May 9th.

Ruroshin
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Re: E-mail delivery problems

Post by Ruroshin » May 10th, '20, 00:43

@Keiko1981 Good to hear!

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Keiko1981
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Re: E-mail delivery problems

Post by Keiko1981 » Dec 2nd, '22, 14:17

@Ruroshin No e-mail notifications about new posts in topics appears to be sent out. None today. Maybe yesterday too. No changes made to my e-mail. Nothing in spam.

Update 2023-Feb-05
Issue resolved..

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