[solved] Email delivery problems

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MoerkJ
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[solved] Email delivery problems

Postby MoerkJ » Sat Jan 25, 2014 5:41 pm

Hi,
recently I noticed that GMX and other 1&1 email services block all emails sent from d-addicts.com. This means that account registrations and email notifications are not working for users with GMX email accounts. This email problem affects both, our foum and our wikis (DramaWiki and FansubWiki).

The reason for this problem is known and purely by technical nature. Unfortunately we cannot provide a quick solution to avoid this.

Problematic email providers (addresses):Solution / Workaround:
  • replace the email address in your forum/wiki preferences with a working one
  • use a working email address as forward address which delivers the mail to your blocking account (GMX etc.).

Working email addresses:
All email addresses except the few listed above should work. Freemail providers like gmail, hotmail, yahoo and many many others work fine.

edit: changed thread title
Last edited by MoerkJ on Mon Nov 03, 2014 5:32 pm, edited 1 time in total.

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BaekSoo
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Postby BaekSoo » Sat Jan 25, 2014 6:22 pm

Hmm... That would explain why my PM's to you weren't read. Good to know.
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MoerkJ
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Location: Germany

Postby MoerkJ » Sat Jan 25, 2014 7:32 pm

Now, I'm using an old working email address which forwards to my blocked account. :sweat:

MoerkJ
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Posts: 1813
Joined: Sat Dec 06, 2003 8:40 am
Location: Germany

Postby MoerkJ » Mon Nov 03, 2014 5:31 pm

The issue has been fixed.

Now, our servers are properly configured. So, those strict email servers shouldn't block mails from d-addicts.com anymore. I have successfully tested it for GMX.
:cheers:


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